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Solution home
App Issues
App Registration
4
How to sign in with Neabot Home App and connect the robot with the app?
Why I cannot register via my phone?
While registering, why the app is keep telling me the server is busy ?
While registering, why the app told that the verification code that i enter is not correct ?
App Download
1
How do I download and install the app?
App Control
1
Can I control the robot even if I am not at home?
App Connection
2
Why did I fail to connect Neabot with the app?
How do I connect Neabot to a new Wifi?
App Language
2
Why there is nothing on the page after first downloading the app?
How many languages are Neabot supported?
App Notifications
1
Why am I getting repeated notifications on my phone?
Schedule Cleaning
1
Why every time Neabot starts a scheduled cleaning at ''Regular '' Suction power even if I have set the settings for "Suction power" to "Strong"?
Alexa/Google Home
3
How do I add my Neabot to Amazon Alexa or Google Home?
Can I ask Neabot to clean certain zones with Alexa or Google Home?
Can I give them voice commands in other languages instead of English?
Apple HomeKit
1
Can Neabot connect to Apple HomeKit?
App Instruction
1
I'm confused about how to use the app. Can you provide an instruction video?
Map Settings
2
How many cleaning zones can be set on a map?
How to set up cleaning areas or no-go zones ?
Share Robot
1
My family member and I use different accounts. How can we operate the same robot in different accounts?
Maps Lost
1
Why the maps of my home have been lost while Neabot is cleaning?
No-disturb Mode
1
What is the meaning of no-disturb mode?
Multiple Floor Maps
1
Is it possible to clean both the first floor and the second floor?
Firmware & App upgrade
1
How to do firmware upgrade with Neabot Home App ?
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