Please watch this video to help you solve the problem: https://www.youtube.com/watch?v=djCs2ovOAi0
When the self-emptying dustbin is working normally, the white light flashes. If the orange light flashes and dustbin error was reported, there maybe several reasons:
  • 1. The dust bag is full. 
  • 2. There is no dust bag
  • 3. The dust bag is not placed correctly
  • 4. The hole connecting the robot and dustbin is blocked.
  • 5. The dustbin port is blocked
  • 6. The dustbin tunnel is blocked.(Use a screwdriver to remove the screws and open the transparent cover.)
  • 7. Machine defective, if for this reason, please contact us via  support@neabot.com