APP issue

How can I download and install the app?
For Apple: Search the Apple App Store for "Neabot" and download it.  For Android: Search for "Neabot" on Google Play and then install i...
Fri, 20 Aug, 2021 at 4:34 PM
Why I cannot register via my phone?
We currently only support registration via email in order to protect your privacy. 
Fri, 20 Aug, 2021 at 4:34 PM
Why the app keeps telling me the server is busy when I try to register ?
Please retry the steps of creating an account: Please make sure to click the Country before clicking continue(Even the default setting is USA) while you are...
Fri, 20 Aug, 2021 at 4:34 PM
Why the app shows the verification code entered incorrect when I am doing registration?
Please retry the steps of creating an account: Please make sure to click the Country before clicking continue(Even the default setting is USA) while you are...
Fri, 20 Aug, 2021 at 4:35 PM
Can I control the robot even if I am not at home?
As long as your robot is connected to the home network, you can remotely control it at any time and any place.
Fri, 20 Aug, 2021 at 4:35 PM
How to connect Neabot with the app?
Here's an instruction video that might help you connect Neabot to your phone :)  For Andro https://www.youtube.com/watch?v=ZHmDWWqU2e0 For IOS: htt...
Mon, 23 Aug, 2021 at 2:43 PM
How do I connect Neabot to a new Wifi?
You just need to repeat the steps of connecting wifi for the first time.
Fri, 20 Aug, 2021 at 4:35 PM
How many languages does Neabot Q11 support?
5 languages: English, French, Spanish, German, Japanese.  We will add more languages if there is an increasing demand for a specific language.
Fri, 20 Aug, 2021 at 4:35 PM
Does Q11 support Alexa, Google Assistant and Google Home?
Yes, it can support Alexa to turn on and off the robot. This is the link to show to how to connect Alexa: https://www.youtube.com/watch?v=02USgQxssXs ...
Thu, 2 Sep, 2021 at 11:06 AM
Can I give them voice commands in other languages instead of English?
We currently support English and Japanese, but more languages will be added soon.
Fri, 20 Aug, 2021 at 4:36 PM