App Issues

Can I control the robot even if I am not at home?
As long as your robot is connected to the home network, you can remotely control it at any time at any place.
Wed, 21 Oct, 2020 at 2:52 PM
How to sign in with Neabot Home App and connect the robot with the app?
Hi, This instruction video might help you connect Neabot to your phone :) https://www.youtube.com/watch?v=aPZsRlbtliM&t=8s
Wed, 21 Oct, 2020 at 2:53 PM
Why did I fail to connect Neabot with the app?
Hi, This instruction video might help you connect Neabot to your phone :) https://www.youtube.com/watch?v=aPZsRlbtliM&t=8s Please read the followi...
Mon, 26 Oct, 2020 at 8:02 PM
Why there is nothing on the page after first downloading the app?
I think it is because your system is not the language that we support. Languages we support now: English, Japanese, Spanish, French, German. Here is the...
Wed, 21 Oct, 2020 at 2:56 PM
Why am I getting repeated notifications on my phone?
This bug will be solved in the next software update.
Wed, 21 Oct, 2020 at 2:57 PM
Why every time Neabot starts a scheduled cleaning at ''Regular '' Suction power even if I have set the settings for "Suction power" to "Strong"?
Sorry for this inconvenience, the normal suction power is the default setting actually for schedule cleaning, the suction power setting is for manual contro...
Wed, 21 Oct, 2020 at 2:58 PM
How do I add my Neabot to Amazon Alexa or Google Home?
Neabot N1 is compatible with both Alexa and Google Home.  Instruction video about Alexa: www.youtube.com/watch?v=9TGDYUMmhbE Instruction...
Thu, 19 Aug, 2021 at 4:01 PM
Can Neabot connect to Apple HomeKit?
Unfortunately, we do not support Apple Homekit now. Maybe in future development.
Wed, 21 Oct, 2020 at 3:00 PM
I'm confused about how to use the app. Can you provide an instruction video?
Here is our youtube channel where you could have access to all kinds of instruction videos : https://www.youtube.com/channel/UC9KLJ94fSkboyVerOeAF3Vg/ ...
Sun, 22 Nov, 2020 at 11:55 PM
How many cleaning zones can be set on a map?
Less than or equal to 30.
Mon, 26 Oct, 2020 at 8:01 PM