Questions about Self-Emptying Dustbin

Why can't my Neabot NoMo Robot find the charging base?
Make sure your Self-Empty Dustbin is placed in a location free of any obstructions and has the appropriate amount of clearance on both sides and in front. F...
Wed, 21 Oct, 2020 at 3:16 PM
Why is there still debris in my Neabot Robot's dust box after it has emptied into the Self-Empty Base?
If there is too much garbage in the dust box, it is very likely that it will not be cleaned at one time. You can manually press the ''empty bin&#x...
Wed, 21 Oct, 2020 at 3:16 PM
Why I got an error saying the dust bag is full but I checked and there is nothing in the bag?
Please watch this video to help you solve the problem: https://www.youtube.com/watch?v=djCs2ovOAi0 When the self-emptying dustbin is working normally, the ...
Fri, 13 Nov, 2020 at 7:17 PM
The yellow light of the dust collector starts to flash every time after the dust collection is completed. However the dust bag is inserted and unplugged normally, and the dust collection port is not blocked. How to deal with it?
We will arrange a pick-up of this defective machine to our maintenance port. Please contact us via support@neabot.com
Wed, 21 Oct, 2020 at 3:18 PM
Can the indicator light of the dustbin be turned off?
For this moment, the dust collector cannot turn off the led light. This involves the creation and reconnection of the server, robot, and dust collector agre...
Wed, 21 Oct, 2020 at 3:19 PM
Why is the indicator light of the self-empty dustbin flashes orange?
There are several reasons:  1. The dust bag is full 2. There is no dust bag. 3. The dust bag is not placed correctly. 4. The hole connecting the robot a...
Mon, 26 Oct, 2020 at 8:20 PM