Replacement & Accessories

Gifts and coupons category

What is the frequency of replacement for accessories ?
Dust bag : 2-4 weeks Main brush : 3-6 months Side brush :1-3 months HEPA filter :1-2 months *Replacement frequency may vary. Parts should be replaced if...
Wed, 21 Oct, 2020 at 3:40 PM
Are any of the consumables (main brush, side brushes) compatible with other robot vacuum cleaners ?
No, they are not compatible. Please buy authentic consumables from Neabot. Otherwise, we will not cover claims, provide service or offer replacements for pr...
Wed, 21 Oct, 2020 at 3:40 PM
What kind of replacement parts package do you offer?
Package A at $19.99: 6*Dust bag  Package B at $39.99: 8*Side brush+2*HEPA filter+2*Main brush+4*Dust bag
Wed, 21 Oct, 2020 at 3:41 PM
Where can I buy replacements parts & accessories ?
You can purchase them on https://www.gadgetplus.com/collections/vacuums-floor-care  (GadgetPlus is a strategic partner of Neabot. All after-sales servic...
Mon, 26 Oct, 2020 at 8:13 PM
I can't find the cleaning brush in the package.
The little cleaning tool should be right next to the dust box (not the self-emptying dustbin). Check out this unboxing video 32s-34s. https://www.youtube.co...
Wed, 28 Oct, 2020 at 10:44 AM
Do not clean in the set clean area
1. Set the necessary path area for cleaning   2. Set the forbidden zone   3. Open the full cleaning map   If those steps can not be worked, Please contac...
Wed, 25 Aug, 2021 at 3:40 PM