Please understand that we only accept returns for damaged or defective products. We do not accept returns for no reason.

If you receive a damaged or defective product, contact Neabot team within 30 days of delivery via email: Please have your order number available when you contact us.

Where should I return ?
Neabot have warehouse located in Europe and United States. We will provide the address via email if needed. If you live outside of these places, please contact us via