Please make sure that the centerline of the robot is completely aligned with the center of the 
dustbin so that the charging pole piece at the bottom can be completely aligned. 
When the robot is charging, the white light on the base and the orange light on the robot will be on. 
Once the item is fully charged, the light will turn white. 
 
If it doesn't work, please send a video to our support team at support@neabot.com .