General Support & Information

Warranty
Neabot warrants that the robot & self-emptying dustbin shall be free from defects in material and workmanship for a period of one (1) year from the date...
Fri, 20 Aug, 2021 at 4:31 PM
Return Policy
Please understand that we only accept returns for quality reasons. Any returns due to no reason or without notification will be refused. All products must ...
Fri, 20 Aug, 2021 at 4:31 PM
Return address
Neabot has warehouse located in Europe, Japan, United States. We will provide the address via email if needed. If you live outside of these places, please c...
Fri, 20 Aug, 2021 at 4:31 PM
How can contact Neabot to get support?
Two methods: 1, Send email to us directly, email address: support@neabot.com 2, Open new Ticket  Please tell us your order number, send us the photo...
Mon, 23 Aug, 2021 at 4:28 PM