General Support & Information

One Year Warranty
Neabot warrants that the robot & self-emptying dustbin shall be free from defects in material and workmanship for a period of one (1) year from the date...
Wed, 21 Oct, 2020 at 3:42 PM
Return Policy
Please understand that we only accept returns for damaged or defective products. We do not accept returns for no reason. If you receive a damaged or def...
Wed, 21 Oct, 2020 at 3:43 PM
Early Reviewer Program
We happily announce Neabot Early Reviewer Program here. Any customer who likes Neabot and wants to buy one more, or whose family and friends want to purchas...
Fri, 13 Nov, 2020 at 7:35 PM
How can contact Neabot to get support?
Two methods: 1, Send email to us directly, email address: support@neabot.com 2, Open new Ticket  Please tell us your order number, send us the pho...
Wed, 25 Aug, 2021 at 4:28 PM