Charging
Please make sure that the centerline of the robot is completely aligned with the center of the dustbin so that the charging pole piece at the bottom can b...
Fri, 20 Aug, 2021 at 4:43 PM
Please contact support@neabot.com with those information: ①Order number,② Video or photo to show the problem.
Fri, 20 Aug, 2021 at 4:43 PM
Please contact support@neabot.com with those information: ①Order number,② Video or photo to show the problem.
Fri, 20 Aug, 2021 at 4:43 PM
After using for a period of time, the charging contacts of the robot are black/rusty, and can not be charged by the dustbin. Use an eraser to wipe t...
Fri, 20 Aug, 2021 at 4:42 PM
The robot can not go back to Self-Emptying dustbin, the APP reported that the main wheel is problem or short-circuited. 1.Remove the mop 2.Reset the ...
Fri, 20 Aug, 2021 at 4:42 PM
Clean the obstructions which made the robot can not be recharged. If it can not be worked, Please contact support@neabot.com with those information: ①Ord...
Fri, 20 Aug, 2021 at 4:48 PM
1. Please make sure the power switch of the dustbin is turn on. 2. Please unplug the socket of the dustbin and replug it, 3. Please make sure that the...
Fri, 20 Aug, 2021 at 4:54 PM
Please contact support@neabot.com with those information: ①Order number,② Video to show the problem.
Mon, 23 Aug, 2021 at 4:49 PM
Please contact support@neabot.com with those information: ①Order number,② Video to show the problem.
Mon, 23 Aug, 2021 at 4:50 PM
Clean the obstructions which made the robot can not be recharged. If it can not be worked, Please contact support@neabot.com with those information: ①Ord...
Mon, 23 Aug, 2021 at 4:51 PM