Questions about Robot Vacuum
I am very sorry for this inconvenience. Here is the solution that might help you 1. Turn the robot vacuum over, 2. Remove the roller brush cover and rolle...
Wed, 21 Oct, 2020 at 3:09 PM
When you find that robot is offline in the app, please check the following things 1. Whether the robot is shut down. You can tell from the indicator light....
Mon, 26 Oct, 2020 at 8:05 PM
Here are the steps to identify the problem First, check the outside of the side brush to see if there is any anything entangled Try rotating the side brus...
Mon, 13 Sep, 2021 at 2:34 PM
It's because the infrared ray of the Xbox remote control triggers Neabot. We suggest you moving Neabot base station to another spot.
Wed, 21 Oct, 2020 at 3:10 PM
Could you please describe the details of the carpet? For thinner carpets, the roller current will not be affected, and it will not trigger the carpet pressu...
Wed, 21 Oct, 2020 at 3:10 PM
Please watch this video to charge the robot vacuum https://www.youtube.com/watch?v=_UOfCraj2DM Please make sure that the centerline of the robot is comp...
Fri, 13 Nov, 2020 at 7:26 PM
Maybe because you have moved the docking base so the robot cannot identify the map.
Wed, 21 Oct, 2020 at 3:12 PM
Please watch the instruction video to do troubleshooting ：https://youtu.be/nvqXNtcm2iU Steps: 1. Turn the robot on 2. Check if the radar rotate nor...
Fri, 13 Nov, 2020 at 7:30 PM
Your battery will typically last 120 minutes on full charge. (This varies depending on the power mode you are using and the floor type of your home). You wo...
Wed, 21 Oct, 2020 at 3:13 PM
The robot is cleaning: White light flashes The robot is charging: Orange light is on The robot is fully charged: White light is on
Wed, 21 Oct, 2020 at 3:15 PM